Photo from New York Times article


Jeff Kagan

Technology Industry Analyst

Industry Analyst ~ Tech Analyst ~ Wireless Analyst ~ Principal Analyst ~ Commentator ~ Consultant ~ Speaker ~ Futurist


Helping to understand our changing world, industry and competitive landscape.

Offering Analysis and Comment on News from Wireless, Telecom, Cable TV, IPTV, Internet and Technology



"Jeff Kagan became the single most widely quoted analyst in the telecommunications industry" says Dick Martin, Executive Vice President of Public Relations at AT&T (retired) in his book "Tough Calls: AT&T and the Hard Lessons Learned from the Telecom Wars"



"My job is simply to comment on and help spread the news of the industry." Jeff Kagan Analyst

Kagan shares his opinion on What's Hot, What's Not, Why and What's coming Next!

Giving comment to the media for free and charging everyone else.



What others say about Jeff Kagan


Jeff Kagan Agrees to Judge at CTIA Awards Program at Super Mobility Week 2014.

Jeff Kagan is one of the top ten most quoted tech analysts out of 4,000 in the United States, and in fact in other countries as well. Apollo Research, London

Always makes me feel plugged in when I learn big news from a Jeff Kagan email. #yahoo Yinka Adegoke, Reuters' New York Media Correspondent. May 13 2012

Jeff Kagan is a judge on the Compass Intelligence Awards Selection Panel. Awards will be hosted at the 2014 International CES on January 8, 2014.

 Jeff Kagan was named in The Top 50 VoIP Experts to Follow on Twitter list, according to at

 Jeff Kagan, a well-respected technology industry analyst. Tampa Tribune, Aug 1 2013

Jeff Kagan is Judge at 2013 CTIA Emerging Technology (E-Tech) Awards competition.

According to AdWeek Magazine, Jeff Kagan is one of the most influential technology analysts in the America, and the highest ranked telecom industry analyst, in their Influencers Report.

Jeff Kagan often speaks at Kennesaw State University (KSU), Coles Business School, Kennesaw GA. Ranked 43 among colleges, and 25 among public colleges.

"What man is key to press coverage of the telecommunications industry? What man's disappearance would bring telco reporting to a grinding halt? Never heard of Jeff Kagan? Well, obviously you don't read about the telecom industry. Because if you did, you'd have heard of him, all right."

Meanwhile, the hardest-working telecom commentator in America is still going strong. We marveled at the astounding ubiquity of Jeff Kagan, a telecom industry analyst with a remarkable talent for getting himself quoted in stories about phone companies. Kagan, we wrote, "has that rare and beautiful quality reporters treasure: He returns your call promptly, and he gives you a quotable comment you can drop in your story when you are minutes away from deadline. He's what we like to call the quote-a-matic of telecom reporting."

Jeff Kagan was invited to appear before the FCC and the US Congress offering his opinion on the state of the industry and the various wireless and wire line telecom mergers and the converging marketplace. Kagan was member of the US Speaker of the House of Representatives high tech roundtable. 

Click here to see more


A few sample interviews on networks like CNBC, Fox News and CNN... 

click on images below


CNN w Wolf Blitzer                       Fox News w Megyn Kelly

                                                               CNN   CNN    

CNBC, various shows







 Tweets by @jeffkagan


Full Disclosure


Jeff Kagan is an independent industry analyst. He offers comment to the media and companies on breaking news, announcements, technologies and the changing marketplace. He also writes columns and press releases offering comment, and is an author and speaker. He also works on a consulting basis sharing his opinion on the changing industry.



Companies: To Schedule a Briefing


There are two ways to schedule a briefing. 

ONE: If you are a client company, just schedule it.

TWO: If you are not yet a client, you can still schedule a paid briefing. To discuss, contact Jeff Kagan at or 770-579-5810

Briefings are typically by phone, however a visit can also be scheduled.




Reporters & The Media


Jeff Kagan offers analysis and comment on breaking news by phone or by email. 

To join his email list send an email to

Phone 770-579-5810


Always makes me feel plugged in when I learn big news from a Jeff Kagan email. #yahoo Yinka Adegoke, Reuters' New York Media Correspondent.

"Jeff Kagan, an independent mobile analyst ranked as one of the most influential tech thinkers in the U.S., according to AdWeek." according to Lisa Eadicicco of International Business Times


Jeff Kagan is one of the most frequently quoted analysts commenting on the changing industry




Clients and Potential Clients


If you would like to have Jeff Kagan follow your company or to discuss becoming a consulting client 

please contact Jeff Kagan. He can be reached at or 770-579-5810



List of Consulting Clients and Disclosures




TrustDale TV


PRESS RELEASE: Industry Analyst Jeff Kagan To Appear on TrustDale TV with Weekly Segment

Jeff Kagan is weekly tech expert on TrustDaleTV and also appears on TrustDale radio show.

It can be watched in... Atlanta, Saturday at 5pm on CW69  ~  Tampa, Satuday at 12 noon on News 10 WTSP  ~  Dallas - Ft. Worth, Saturday at 12:30pm on 21KTV  ~  Birmingham, Saturday at 2pm on Fox 6 WBRC

TrustDale TV features veteran Consumer Investigator Dale Cardwell solving actual consumer problems and helping people make their toughest buying decisions.

Viewers can also watch online at or by visiting



Press releases: comment, analysis & opinion on the news

 Analysis and comment on tech products, services and trends and the changes that are reshaping the industry.

Discussing who's winning, who's losing, why, what's next and what's new.


Industry Analyst Jeff Kagan Column: Coming Wireless Industry Change Wave

Industry Analyst Jeff Kagan on Sprint Bringing Google Apps to Business

Industry Analyst Jeff Kagan To Appear on TrustDale TV with Weekly Segment

Industry Analyst Jeff Kagan on Verizon FiOS Customers Get Faster Upload Speeds

Industry Analyst Jeff Kagan: Twitter is More Important Than We Realize

Industry Analyst Jeff Kagan on AT&T U-Verse GigaPower Winning All 6 NC Communities

Industry Analyst Jeff Kagan: Apple, IBM Partner to Sell iPhone, iPad and Apps to Business

Industry Analyst Jeff Kagan: Congrats to xG Technology on Army Contract

Industry Analyst Jeff Kagan on Intel vs. Qualcomm on Internet of Things or IoT Standards

Industry Analyst Jeff Kagan on C Spire “Smart Home’ Adding Home Automation, Security, Monotoring with Ultra High Speed Internet Service

Industry Analyst Jeff Kagan on Sprint LivePro Mini Projector and Mobile Hotspot

Industry Analyst Jeff Kagan: AT&T First to Sell New LG “G Watch” Smartwatch

Industry Analyst Jeff Kagan on Pre Paid 4G Wireless Growth

Industry Analyst Jeff Kagan: Is BlackBerry Comeback Building?

Industry Analyst Jeff Kagan on Private Cloud Market Reaching $69 Billion by 2018

Industry Analyst, Jeff Kagan, on Vodafone ‘M2M Adoption Barometer’ Global Report

Industry Analyst Jeff Kagan Says Congrats to FierceWireless Fierce 15 Wireless Startups - 2014

Industry Analyst Jeff Kagan: Wi-Fi and Cellular Key for Internet of Things, IoT, M2M

Industry Analyst Jeff Kagan Agrees to Judge CTIA Awards Program at Super Mobility Week 2014

Industry Analyst Jeff Kagan on Sprint Satisfaction Guarantee, 30 Day Risk-Free Trial and Network Update

Industry Analyst Jeff Kagan on How the Cloud Makes IT Workers More Innovative

Industry Analyst Jeff Kagan on Sprint Signing LTE Roaming Deals with C Spire, SouthernLINC and Other Wireless Networks

Industry Analyst Jeff Kagan on T-Mobile Network Test Drive with iPhone

Industry Analyst Jeff Kagan: New Fire Phone Smartphone

Industry Analyst Jeff Kagan on Best Gulf Coast Wireless: Verizon, AT&T, Sprint, C-Spire

Industry Analyst Jeff Kagan on AT&T, DirecTV Making Case for Merger with FCC and SEC

Industry Analyst Jeff Kagan: Smartphone Revolution Changing Other Industries As Well

Industry Analyst Jeff Kagan: Netflix Says Verizon is Slow at Streaming Their Movies and TV Shows Over Internet

Industry Analyst Jeff Kagan: Will Amazon Smartphone Arrive June 18?

Industry Analyst Jeff Kagan: Is Sprint, T-Mobile Merger On Verge of Occurring?

Industry Analyst Jeff Kagan: New AT&T VoLTE Improves Wireless Voice Quality with HD Voice

Click here to see more Press Release's





How Best Buy Can Make a Comeback


E-Commerce Times   logo



Jeff Kagan is also a columnist. He writes two columns every week. One for E-Commerce Times. The other for, a Global Financial Community magazine and now web site started in the 1950's.

His columns can easily be found at these sites or on any search engine like Google, Bing and Yahoo.



The Slow but Steady March to the Cloud

The cloud rollout will be a long-term process over many years, but I think it's unstoppable. It's important to recognize that the cloud is more than just electronics. It's also people who understand how to operate in this new world. Executives and workers must understand. That's part of the process that slows down adoption -- people learning new skills.

By Jeff Kagan

07/24/14 6:12 AM PT

The cloud is an idea that actually has been with us for many years before we gave it the name "cloud." All of a sudden, it is growing into a large and important space. Most companies are dipping their toes in the cloud -- however, many corporate customers are going only so far. Why the delay?

Fear of the unknown is one reason. No doubt the cloud is going to be the way we do things in the future. However, the road to that future is full of bumps and turns. There is also an important element of trust that is just not there yet.

Stormy Weather

There have been high-profile problems with the cloud in recent years from big brand-name players. Sometimes cloud services go down, in part or in whole. Sometimes outages affect all of a company's stored information and other times just part of it. Sometimes they affects users' ability to access their data.

There are also security threats that companies are concerned about. These factors are creating the element of fear they have in jumping all-in to the cloud.

The areas where companies are testing are less vital areas of their business. However, key parts are still cloud-free and staying that way for a while.

We will see the cloud space continue to grow, but only for less sensitive areas of a business' operations. That's why the cloud rollout will continue in fits and starts over coming years. Parts of a company will go online while other parts stay far away.

We are seeing the cloud space really start to grow with competitors like Oracle, Salesforce, SAP, Microsoft, HP, Amazon, Cisco, IBM and many others.

  . . . click link above for story.


Jeff Kagan: Wireless Industry Wave Changing Industry

By Jeff Kagan 

July 25, 2014 6:00AM   

Tickers Mentioned: BBRY   NOK   AAPL   GOOG   TMUS   S   T

Blackberry, Nokia, smartphones apps, Apple waves, Motorola, Samsung tablets

The wireless industry has grown and changed many times over the last few decades. In fact, every five to ten years there is a major transformation that changes the trajectory of the industry. Growth continues, but on a new track. And this kind of change is starting to happen again.

The last major shift was to super smartphones and tablets that we all take for granted today. It was only a few short years ago this wave of change occurred. The iPhone was introduced in 2007, and the iPad in 2010.

All this dramatic change we have been experiencing with smartphones, tablets and a gazillion apps is only a few years old. That’s incredible to stop and think about.

Until that point Blackberry (BBRY)  and Nokia (NOK) lead the wireless handset space. There were only a few hundred apps. However once the iPhone and Android were launched, they ravaged the status quo.

Previous leaders like Blackberry and Nokia suddenly had the rug ripped out from under them.

Today leaders in the smartphone and tablet space are Apple (AAPL) , Google (GOOG) , and Samsung with the vast majority of market share in every new category. And there are roughly one million apps.

I was recently interviewed by the Wall Street Journal and said that I think Apple will remain a powerhouse because of it’s market share, but it may not see another growth wave as big and bold as the last several years with their iPhone.

  . . . click link above for story.


Jeff Kagan: Comcast Gives Self Black Eye with Poor Customer Service

Are You There Corporation? It's Me, Customer

Jeff Kagan: What’s Next for Aereo and TV?

Will the Smartwatch Finally Get Hot or Not?

Jeff Kagan: Status Report of Sprint Network Upgrade

Shame on Facebook

Will NEST Get Too Nosy?

Jeff Kagan: Aereo Lost, But Broadcasters Should Not Think They Won Either

How Will Regulators Chaperone the Big Merger Dance?

Jeff Kagan: Will Fire Phone Be a Success?

Apple's Crucial Marketing Challenge

Jeff Kagan: Netflix Says Verizon Slowest of All ISPs

Click here for previous Jeff Kagan columns on E Commerce Times

Click here for previous Jeff Kagan columns on

Click here for previous Jeff Kagan columns on




Jeff Kagan Quoted in News Stories


The news media has been quoting Jeff Kagan for 25 years in thousands of news stories. 

Kagan is regularly quoted in The Wall Street Journal, USA Today, New York Times and countless other major national, regional and local newspapers, magazines, television and on the web.

Here are a few of the most recent.


Why Apple may never have another product as successful as the iPhone - By Quentin Fottrell, WALL STREET JOURNAL MarketWatch

A supersize iPhone is a big risk for Apple - By Quentin Fottrell, MarketWatch WALL STREET JOURNAL

Verizon Puts More Muscle Behind FiOS Upload Speeds - By Jennifer LeClaire

Is Amazon’s Kindle Unlimited worth the price? - By Catey Hill, WALL STREET JOURNAL MarketWatch  

Dish's Hopper DVR Is No Aereo - By Kris Holt - E-Commerce Times

You may never have to buy another book again. Amazon is testing “Kindle Unlimited” with a library of 600,000 titles. - WALL STREET JOURNAL MARKETWATCH By Quentin Fottrell

Microsoft seeks help in pushing cloud tech . Looks to partners to help convince enterprises to switch from Microsoft software to its cloud services - By Sharon Gaudin COMPUTERWORLD

Apple, IBM Partner on Business-Minded Mobile Apps - By Jennifer LeClaire

How To Break Up with Your Cable Company - Donna Rosato @RosatoDonna

Comcast Rep Tears Into Fleeing Customer 'Like a Pit Bull on a Pork Chop' - By Katherine Noyes CRM Buyer

Sprint Launches the Swiss Army Knife of Mobile Hotspots - By Rachelle Dragani TechNewsWorld

Aereo Aims to Make Lemonade From Supreme Court's Lemons - by Kris Holt E-Commerce Times

Smartphone-Tablet Combinations Are Putting The Squeeze On Tablet PCs - Peter Suciu for – Your Universe Online

C Spire adding suite of home security, monitoring to new ultra speed Internet service - by Ted Carter MISSISSIPPI BUSINESS JOURNAL  

The Indestructible Smartphone: Closer Than You Think - By Michael Andronico, LAPTOP

Did T-Mobile 'Cram' Customers? FTC Wants To Know - By Dan Heilman NewsFactor

Google AdWords Nixes the Raunchiest Stuff - by Kris Holt E-Commerce Times

7 things you need to know about Facebook's mood experiment - By Sharon Gaudin COMPUTERWORLD

FTC Accuses T-Mobile Of Adding Bogus Charges To Bills - Peter Suciu for – Your Universe Online

Facebook emotional manipulation test turns users into 'lab rats' - By Sharon Gaudin COMPUTERWORLD

Verizon to Chromebook Pixel Owners: We're On It - By Katherine Noyes  E-Commerce Times

Whatever happened to the cable TV revolution? - By Quentin Fottrell, WALL STREET JOURNAL MarketWatch

Aereo Loses Supreme Court Fight Against Broadcasters - By Jennifer LeClaire

US Supreme Court rules against online TV startup Aereo - AFP

Path Adds Another Avenue for Mobile Gabfest - By Richard Adhikari E-Commerce Times

Verizon Flips Off Chromebook Pixel Customers - By Kris Holt   E-Commerce Times

Charter, Rogers: Seeking Loyalty Across 1,000 Channels

Amazon’s Fire Phone could add 55% to your shopping bill - By Quentin Fottrell  WALL STREET JOURNAL MarketWatch

Amazon's Fire Phone: All About the Green - By Jennifer LeClaire

The Take: Amazon phone could boost AT&T and federal jobless claims fall - Mike W. Thomas San Antonio Business Journal

Amazon 3D 'Fire' smartphone to challenge rivals

AT&T exclusive carrier of Amazon's Fire Phone - Atlanta Business Chronicle

Dems Push Net Neutrality Against the Odds -By Erika Morphy TechNewsWorld

The Morning Download: H-P Introduces Workday Integration Service WALL STREET JOURNAL

AT&T’s Fire exclusivity full of promise, potholes

How the cloud can make IT shops more innovative - Sharon Gaudin COMPUTERWORLD

Amazon Could Announce Direct Retail Link With New Smartphone - Peter Suciu for – Your Universe Online

As Expected, E-Commerce Giant Amazon Unveils New Fire Phone - Peter Suciu for Your Universe Online

Amazon's Fire phone is 'Prime' example of customer first - Matt Hamblen (Computerworld (US)) on 19 June, 2014 09:38

Amazon unveils Fire Phone unveils the Fire Phone, its first smartphone - By Andrea Chang,  Chris O'Brien  contact the reporters

Amazon debuts Fire Phone: 3-D images, gesture controls, and scanning tech - By Karis Hustad, CHRISTIAN SCIENCE MONITOR

Amazon unveils its smartphone, analyst calls partnership with AT&T 'powerful' - Bill Hethcock  Dallas Business Journal

Can Amazon score in the smartphone game? - By Jonathan Berr CBS NEWS /MoneyWatch

If Amazon Builds It, Will They Come? - By Kris Holt TechNewsWorld

Report: AT&T Snags Amazon Smartphone Exclusive - By Jennifer LeClaire

Google Fiber Could Accelerate ‘Bet Your Business’ Software in the Cloud, WALL STREET JOURNAL, CIO Journal By Clint Boulton

AT&T, DirecTV Merger Could Hamper Cord-Cutting - by Kris Holt   E-Commerce Times

With Amazon streaming comes larger data bills - By Quentin Fottrell WALL STREET JOURNAL MARKETWATCH

T-Mobile is at a crossroads, so is the U.S. wireless industry - By James O'Toole CNN MONEY

Industry unsure if Amazon will launch smartphone later this month - By: Michael Hatamoto | Mobile Devices, Tablets & Phones News

Apple’s first affordable product: its stock - By Quentin Fottrell  WALL STREET JOURNAL MarketWatch

Will Sprint, T-Mobile $32B Merger Raise Mobile Prices? ABC NEWS RADIO

Click here for previous new stories with Industry Analyst Jeff Kagan quotes



Quoted in Thousands of BLOG Posts


Click to see thousands of BLOG posts on Google quoting Tech Industry Analyst Jeff Kagan

Blog Posts on Google




Radio and Television interviews 


A sample of radio and TV news stories where Jeff Kagan has been interviewed 

Click here for clips


CNBC interview on The Kudlow Report         CNBC interview on Smart phones


Jeff Kagan with Dale Cardwell of TrustDALE TV show



Contact Jeff Kagan


If you would like to discuss becoming a client of Jeff Kagan or if you have comments, questions, suggestions or complaints send email to and say hello.

Telephone 770.579.5810   Address; PO Box 670562   Marietta GA 30066




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