Photo from New York Times article
Technology Industry Analyst
Industry Analyst ~ Tech Analyst ~ Wireless Analyst ~ Telecom Analyst ~ Principal Analyst
Commentator ~ Consultant ~ Speaker ~ Futurist
Helping to understand our changing world, industry and competitive landscape.
Offering Analysis and Comment on News from Wireless, Telecom, Cable TV, IPTV, Internet and Technology
"Jeff Kagan became the single most widely quoted analyst in the telecommunications industry" says Dick Martin, Executive Vice President of Public Relations at AT&T (retired) in his book "Tough Calls: AT&T and the Hard Lessons Learned from the Telecom Wars"
"My job is simply to comment on and help spread the news of the industry." Jeff Kagan Analyst
Kagan shares his opinion on What's Hot, What's Not, Why and What's coming Next!
Giving comment to the media for free and charging everyone else.
What others say about Jeff Kagan
Jeff Kagan Agrees to Judge at CTIA Awards Program at Super Mobility Week 2014.
Jeff Kagan is one of the top ten most often quoted tech analysts out of 4,000 in the United States, and in fact in other countries as well. . . Apollo Research, London
Always makes me feel plugged in when I learn big news from a Jeff Kagan email. #yahoo Yinka Adegoke, Reuters' New York Media Correspondent. http://blogs.reuters.com/yinka-adegoke/ May 13 2012
Jeff Kagan is a judge on the Compass Intelligence Awards Selection Panel. Awards will be hosted at the 2014 International CES on January 8, 2014.
Jeff Kagan was named in The Top 50 VoIP Experts to Follow on Twitter list, according to GetVoIP.com at http://getvoip.com/blog/2013/10/28/top-50-voip-experts-on-twitter
Jeff Kagan, a well-respected technology industry analyst. Tampa Tribune, Aug 1 2013
Jeff Kagan is Judge at 2013 CTIA Emerging Technology (E-Tech) Awards competition.
According to AdWeek Magazine, Jeff Kagan is one of the most influential technology analysts in the America, and the highest ranked telecom industry analyst, in their Influencers Report.
Jeff Kagan often speaks at Kennesaw State University (KSU), Coles Business School, Kennesaw GA. Ranked 43 among colleges, and 25 among public colleges.
"What man is key to press coverage of the telecommunications industry? What man's disappearance would bring telco reporting to a grinding halt? Never heard of Jeff Kagan? Well, obviously you don't read about the telecom industry. Because if you did, you'd have heard of him, all right." TheStreet.com
Meanwhile, the hardest-working telecom commentator in America is still going strong. We marveled at the astounding ubiquity of Jeff Kagan, a telecom industry analyst with a remarkable talent for getting himself quoted in stories about phone companies. Kagan, we wrote, "has that rare and beautiful quality reporters treasure: He returns your call promptly, and he gives you a quotable comment you can drop in your story when you are minutes away from deadline. He's what we like to call the quote-a-matic of telecom reporting." TheStreet.com
Jeff Kagan was invited to appear before the FCC and the US Congress offering his opinion on the state of the industry and the various wireless and wire line telecom mergers and the converging marketplace. Kagan was member of the US Speaker of the House of Representatives high tech roundtable.
Click here to see more
A few sample interviews on networks like CNBC, Fox News and CNN...
click on images below
CNN w Wolf Blitzer Fox News w Megyn Kelly
CNBC, various shows
Tweets by @jeffkagan
Jeff Kagan is an independent industry analyst. He offers comment to the media and companies on breaking news, announcements, technologies and the changing marketplace. He also writes columns and press releases offering comment, and is an author and speaker. He also works on a consulting basis sharing his opinion on the changing industry.
There are two ways to schedule a briefing.
ONE: If you are a client company, just schedule it.
TWO: If you are not yet a client, you can still schedule a paid briefing. To discuss, contact Jeff Kagan at email@example.com or 770-579-5810
Briefings are typically by phone, however a visit can also be scheduled.
Jeff Kagan offers analysis and comment on breaking news by phone or by email.
To join his email list send an email to firstname.lastname@example.org
Always makes me feel plugged in when I learn big news from a Jeff Kagan email. #yahoo Yinka Adegoke, Reuters' New York Media Correspondent. http://blogs.reuters.com/yinka-adegoke/
"Jeff Kagan, an independent mobile analyst ranked as one of the most influential tech thinkers in the U.S., according to AdWeek." according to Lisa Eadicicco of International Business Times
Jeff Kagan is one of the most frequently quoted analysts commenting on the changing industry
If you would like to have Jeff Kagan follow your company or to discuss becoming a consulting client
please contact Jeff Kagan. He can be reached at email@example.com or 770-579-5810
List of Consulting Clients and Disclosures
PRESS RELEASE: Industry Analyst Jeff Kagan To Appear on TrustDale TV with Weekly Segment
Jeff Kagan is weekly tech expert on TrustDaleTV and also appears on TrustDale radio show.
It can be watched in... Atlanta, Saturday at 5pm on CW69 ~ Tampa, Satuday at 12 noon on News 10 WTSP ~ Dallas - Ft. Worth, Saturday at 12:30pm on 21KTV ~ Birmingham, Saturday at 2pm on Fox 6 WBRC
TrustDale TV features veteran Consumer Investigator Dale Cardwell solving actual consumer problems and helping people make their toughest buying decisions.
Viewers can also watch online at www.TrustDale.com or by visiting www.TrustDaleTV.com
Analysis and comment on tech products, services and trends and the changes that are reshaping the industry.
Discussing who's winning, who's losing, why, what's next and what's new.
Click here to see more Press Release's
Jeff Kagan is also a columnist. He writes two columns every week. One for E-Commerce Times. The other for Equities.com, a Global Financial Community magazine and now web site started in the 1950's.
His columns can easily be found at these sites or on any search engine like Google, Bing and Yahoo.
Friendlier Attitudes Aren't Enough
has improved the way it interacts with customers. However, service problems are
still the key issue. They take several days or longer to get fixed, and then
they are not fixed for good. Recurring problems cause more customer
dissatisfaction. So, basically, Comcast may now have nice people to take care of
customers, but its customers have to call too often for care due to ongoing
7:03 AM PT
has been trying to improve customer care. It has made some headway, but
reliability of its services still is a big issue. I like Comcast people. During
the last couple of years, their performance has gotten better. However, the
quality of Comcast's service is still unreliable, at best, and problems just
don't go away.
of Comcast as a family-owned company that happens to be the largest cable
television company in the industry. It wants to merge with Time Warner Cable,
making it even larger and more powerful.
is a family-owned business, started by Ralph Roberts and now run by his son
Brian Roberts. It may be a family business, but it happens to be gigantic. It
started small -- then, about a decade ago, it acquired AT&T Broadband,
becoming the largest. The Roberts family has done an incredible job building the
company for shareholders, and they can be very proud.
the other hand, Comcast has grown and changed over time -- both for better and
for worse. The problem is, rather than focusing on the workers and the
customers, it focuses on the investors. So, generally speaking, investors are
happy -- but that does not spread to customers and workers.
Kelleher, previous CEO and cofounder of Southwest Airlines, had it right. Put
your employees first, he said. If you take care of them, then they will take
good care of you. Then your customers will come back, and your shareholders will
think Comcast could improve dramatically with a dose of Kelleher thinking.
The problem started with . . .
. . . click link above for story.
Kagan: What Do AT&T Leadership Changes Mean?
27, 2014 12:25PM
Mentioned: T VZ
(T) has enjoyed a very successful
run over the last decade. Now the industry and competition is starting to change
once again. AT&T sees this and has been making some changes themselves.
Let’s explore what changes AT&T is making in leadership and direction
going forward and consider the impact on the company and the industry.
is merging its wireless and business units into one company. That company will
be led by Ralph de la Vega, who was the CEO of AT&T Mobility. Glenn Lurie
will replace de la Vega and now lead AT&T Mobility. He headed their emerging
enterprises and partnerships unit.
Why all the changes?
. . . click link above for story.
Moment of Truth
Kagan: Tablet Sales Slump, Notebooks Come Back
Kagan: How Sprint Will Succeed
Next for Sprint?
Kagan: If Tablet Sales Are Crashing, What’s the Next Growth Wave?
Great Big Ideas Camp
Kagan: Verizon Slowing Wireless Data Speeds
Slow but Steady March to the Cloud
Kagan: Wireless Industry Wave Changing Industry
Kagan: Comcast Gives Self Black Eye with Poor Customer Service
The news media has been quoting Jeff Kagan for 25 years in thousands of news stories.
Kagan is regularly quoted in The Wall Street Journal, USA Today, New York Times and countless other major national, regional and local newspapers, magazines, television and on the web.
Here are a few of the most recent.
launches massive cloud migration
California Lays Down the Kill-Switch Law - By Katherine Noyes
To Replace 'Small Percentage' of iPhone 5 Batteries
Could Be Losing Billions To 'Hunger Games' Pirates
businesses seek to take off with the cloud
Is Paying Time Warner For Faster Video Delivery, Completing The Big Four ISPs
Launches First Salvo In Price War To Retake Share - TWICE
By: Joseph Palenchar
slashes shared data plan prices
Could Recover Quickly, Steal Customers Back From T-Mobile
companies balk at rising costs for sports programming
Sprint Be T-Mobile Copycat?
Sprint CEO Cutting Costs To 'Compete Aggressively'
New Sprint CEO Save the Ailing Wireless Carrier?
pressure! Business pushing the cloud on enterprise IT
Sheds Hesse Along With T-Mobile Hopes
Can Sprint do anything but suck?
- By David Goldman CNN
Sprint shares plunge as T-Mobile deal falls apart - By Jonathan Berr CBS NEWS MoneyWatch
And T-Mobile Go Solo: Can The Wireless Minnows Survive Big Fish Verizon And
Sprint Dumps T-Mobile Merger,
Hires New CEO
Sprint moves on CEO, T-Mobile bid
confirms new CEO amid reports of abandoning T-Mobile merger
Going on at Google’s Secret ‘Davos’? - By
Gabrielle Karol FOXBusiness
Sends Cortana to Far-Flung Corners of the Earth
Verizon Et Al Follow Windstream's Move To Become A REIT, Will Customers Finally
Get Better Service? - Erika Morphy FORBES
- By Katherine Noyes
Researchers Build a Better Battery
Mobile Offers Custom Smartphone Plans - By Jennifer LeClaire
seeks help in pushing cloud tech
Plans Throttling for 'Unlimited' Bandwidth Hogs
Apple may never have another product as successful as the iPhone
supersize iPhone is a big risk for Apple
Becomes Google Apps for Business Reseller - By Dan Heilman
Puts More Muscle Behind FiOS Upload Speeds - By Jennifer LeClaire
Amazon’s Kindle Unlimited worth the price? - By Catey Hill, WALL STREET
Hopper DVR Is No Aereo
may never have to buy another book again. Amazon is testing “Kindle
Unlimited” with a library of 600,000 titles. - WALL STREET JOURNAL
MARKETWATCH By Quentin Fottrell
Click to see thousands of BLOG posts on Google quoting Tech Industry Analyst Jeff Kagan
Blog Posts on Google
A sample of radio and TV news stories where Jeff Kagan has been interviewed
Click here for clips
CNBC interview on The Kudlow ReportCNBC interview on Smart phones
Jeff Kagan with Dale Cardwell of TrustDALE TV show
Here are clips from a speech. Kagan is invited back to speak multiple times at many companies, colleges and conferences.
(1) Last few minutes of speech (click picture) (2) Beginning of speech (click picture)
Please contact Jeff Kagan for references.
If you would like to discuss becoming a client of Jeff Kagan or if you have comments, questions, suggestions or complaints send email to firstname.lastname@example.org and say hello.
Telephone 770.579.5810 Address; PO Box 670562 Marietta GA 30066
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